Xiaomi introduces ‘Pick Mi Up’ home service in India, and details about its offerings and pricing are outlined.

Xiaomi India has introduced “Pick Mi Up,” a convenient home pick-up service available through the Xiaomi Service+ app for Xiaomi and Redmi smartphone users. This service is designed to simplify smartphone repairs and offer access to essential support features.

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Users can access the “Pick Mi Up” service by installing the Xiaomi Service+ app, selecting the ‘Pick Mi’ feature, and providing the necessary details to arrange for the pick-up and drop-off of their device. This streamlined process makes it hassle-free for customers to get their smartphones repaired.

The Xiaomi Service+ app extends beyond repair services, providing Xiaomi and Redmi device users with a range of support functionalities. These include remote product demonstrations, self-help resources, live chat options with both a bot and live representatives, appointment scheduling, assistance in locating service centers, and more. Customers can also check spare parts prices and verify the warranty status of their devices. For those who have submitted their devices for repair, the app allows them to track the status of their service request.

The cost for the Pickup and Drop service is Rs. 199 plus GST, while individual pick-up or drop-off services are priced at Rs. 99 plus GST each. Users can download the Xiaomi Service+ app from the Play Store.

In other news, Xiaomi Corp. has reported better-than-expected profit in the smartphone market, attributed to cost-cutting measures and a focus on more high-end mobile devices. The company’s net income for the three months ending in June doubled to 3.67 billion yuan, surpassing the average estimate of 3.16 billion yuan. Xiaomi’s revenue decreased by a smaller-than-expected 4% to 67.4 billion yuan, indicating a stabilization in the smartphone market after previous declines during the market slump. The company’s efforts to reduce costs and adapt to market conditions have contributed to its improved financial performance, especially in the face of China’s economic challenges.

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